1. Introduction

This Cookie Policy applies to “Padma Online Shopping” operating in Bangladesh. It explains how and why we use cookies and similar tracking technologies on our website and apps to enhance your shopping experience.

2. What Are Cookies?

Cookies are small data text files placed on your computer or mobile device when you visit our website. They are widely used to make websites work efficiently, remember your login details, and track items in your shopping cart.

3. Types of Cookies We Use

We use the following categories of cookies to run our e-commerce platform seamlessly:

·         Strictly Necessary Cookies: Essential for the website to function. They handle your shopping basket, secure checkout, and user logins. You cannot switch these off.   

·         Performance & Analytics Cookies: Help us track how you use the site (e.g., page load times, site errors, and most-visited products) so we can improve the platform.

·         Functionality Cookies: Allow us to remember your preferences, such as your region, language, and custom settings.

·         Advertising & Marketing Cookies: Placed by trusted third parties (such as Google Analytics and Facebook/Meta) to deliver targeted ads based on your browsing interests.

4. How We Use Third-Party Cookies

We partner with third-party service providers to facilitate your transactions, process payments (e.g., bKash, Nagad etc.) and run digital ad campaigns. These partners have their own cookie policies, and we encourage you to review them for data usage.

5. Managing and Disabling Cookies

When you first visit our site, a banner will appear asking for your consent to use cookies. You can accept or decline them. Most web browsers automatically accept cookies, but you can modify your settings to block them.

Note: Disabling cookies (especially strictly necessary ones) may prevent you from placing orders, logging into your account, or accessing certain features on our site.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements under the Bangladesh ICT Act. Any updates will be posted on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

·         Email: padmaonlineshopping@gmail.com

·         Address: Durgapur, Rajshahi.

·         Phone: 01735721192